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✨ Welcome to SnapGoShop — Free Shipping Across the U.S. + 30-Day Easy Returns | Shop the Sale
✨ Welcome to SnapGoShop — Free Shipping Across the U.S. + 30-Day Easy Returns | Shop the Sale

FAQ for SnapGoShop

SnapGoShop Operated by SnapShopGlobal LLC

❓ Is SnapGoShop a registered business?

Yes.

SnapGoShop Operated by SnapShopGlobal LLC , a registered company in New Jersey, USA.

2 Sheffield Court
Morganville, NJ 07751

Email: support@snapgoshop.com
Phone: (848) 234-4467


Where are the products shipped from?

We work with multiple fulfillment partners and verified suppliers. Depending on the item, products may ship from U.S. warehouses or partner warehouses located internationally. Shipping times are provided clearly on each product page.


How can I contact customer support?

You can contact us anytime at

support@snapgoshop.com.

Phone: +1(848)234-4467
We typically reply within 24–48 hours.


Do you offer easy returns?

Yes. We provide a simple return process. If the item is defective, damaged, incorrect, or you simply changed your mind, we will assist with a return shipping label according to our return policy.


Are my payments secure?

Absolutely. SnapGoShop uses secure payment processors, fraud protection, encrypted checkout, and industry-standard safeguards.


Why do some product descriptions differ?

Product information comes directly from our approved suppliers and is reviewed before publishing. If any part of a listing is not clear or accurate, we promptly fix it upon review or customer feedback.

Orders

Orders

How do I track my order?

Tracking the status of your order is easy. Once your order has been processed and shipped, you will receive a confirmation email containing a unique tracking number. You can use this tracking number on our website or the carrier's website to monitor the real-time status and location of your package.

Can I modify or cancel after it has been placed?

We understand that circumstances may change. If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that orders are processed quickly to ensure prompt delivery.
support@snapgoshop.com

What payment methods do you accept?

We offer a variety of convenient payment methods to make your shopping experience seamless. Accepted payment methods include major credit cards.

Shipping

What shipping options do you offer?

SnapGoShop – Shipping Policy

SnapGoShop is operated by SnapShopGlobal LLC
At SnapGoShop, our goal is to provide clear, reliable, and transparent shipping information for every order. This Shipping Policy explains how your order is processed, handled, and delivered.

1. Order Processing Time

All orders are processed within:

  • 1–3 business days
    (excludes weekends and holidays)

Once your order is processed, it will be shipped from one of our verified fulfillment centers.

If we experience unusually high order volume or delays, we will notify you by email.

2. Delivery Time

Our delivery timeframes vary depending on product category and warehouse location. Most orders arrive within:

United States Shipping

  • Standard Shipping: 6–12 business days
  • Expedited Shipping (when available): 3–6 business days

These timeframes include both processing and transit times.

3. Shipping Carriers & Tracking

We partner with reputable carriers such as:

  • USPS
  • UPS
  • FedEx
  • DHL
  • Other verified logistics partners

Once your order ships, you will receive a confirmation email with your tracking number.

Tracking updates may take 24–48 hours to reflect in the system.

4. Shipping Fees

Shipping costs are calculated at checkout based on:

  • Delivery destination
  • Total weight of your order
  • Shipping method selected

We occasionally offer free US shipping promotions on select items or order values.

5. Multiple Shipments

Some orders may ship in multiple packages to ensure faster delivery.

This occurs when:

  • Items come from different warehouses
  • One product is available sooner than others

You will receive separate tracking numbers for each shipment.

6. Delivery Issues

Lost or Delayed Packages

If your package appears lost or delayed:

  • Contact us first at Email: support@snapgoshop.com
    Phone: (848) 234-4467
  • We will contact the carrier and resolve the issue for you
  • If necessary, we will issue a replacement or refund

Wrong Address Provided

If you accidentally entered the wrong address:

  • Contact us immediately
  • We cannot guarantee changes after the order is processed
  • If the order is returned to us, we can reship it to the correct address

7. International Shipping

At this time, we primarily offer shipping within the United States.

8. How to Contact Us

For any questions about shipping, tracking, or delivery:


Email: support@snapgoshop.com
Phone: (848) 234-4467

Customer Support Hours: Mon–Sun, 9 AM – 6 PM EST

9. Legal Information

SnapGoShop is operated by SnapShopGlobal LLC, a registered business entity in the United States.

Address: 2 Sheffield Court
Morganville, NJ 07751


Email: support@snapgoshop.com
Phone: (848) 234-4467

All shipments are arranged directly by SnapGoShop through our verified fulfillment partners.

How much does shipping cost?
  • Shipping costs are calculated based on the delivery destination and the total weight of the items in your cart. Any applicable charges will be clearly displayed during checkout before you complete your purchase.
  • For most standard deliveries, we strive to offer discounts or absorb the shipping costs on your behalf—meaning these costs are often included in the product price and may not appear separately at checkout. However, for special shipping requirements, any additional fees will be clearly itemized during checkout.
Do you ship internationally?

No We don't ship internationally

Returns

What is your return policy?

Returns and Refunds Policy

SnapGoShop is operated by SnapShopGlobal LLC
At SnapGoShop, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help. This Refund & Return Policy explains how returns work and what you can expect from us.

1. Eligibility for Returns

You may request a return within 30 days from the date your order is delivered.

We accept returns for the following reasons:

  • You received a damaged or defective item
  • You received the wrong item
  • You ordered by mistake
  • You no longer want the item

To be eligible for a return, items must be:

  • Unused
  • In original packaging
  • In the same condition that you received them
  • With all accessories included (if applicable)

2. How Returns Work

All returns are handled directly by SnapGoShop.

  • Contact us at support@snapgoshop.com to start the return.
  • Our team will review your request and issue a prepaid return shipping label.
  • Your return will be sent to our designated SnapGoShop Return Processing Center.
  • Customers will never be required to contact any third-party supplier or warehouse for returns.

This ensures a smooth and consistent return experience for all orders.

Email: support@snapgoshop.com
Phone: (848) 234-4467

3. Return Shipping Costs

For eligible returns:

  • Damaged / Defective / Incorrect items:
    Return shipping is 100% free, and you will receive a prepaid return label.
  • Changed your mind / Did not like the item / Ordered the wrong item:
    Return shipping is 100% free, and you will receive a prepaid return label.

4. Refunds

Once your returned item arrives at our return processing center, it will be inspected within 3–5 business days.

After inspection:

  • Refunds are issued to your original payment method.
  • Refund processing typically takes 3–7 business days, depending on your bank or payment provider.

Email: support@snapgoshop.com
Phone: (848) 234-4467

5. Exchanges

If you prefer an exchange rather than a refund, we are happy to help.

Please contact us at support@snapgoshop.com with your order number and the item you would like to exchange for.

Email: support@snapgoshop.com
Phone: (848) 234-4467

6. Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned unless damaged or defective:

  • Personal care items
  • Undergarments
  • Hygiene products
  • Custom/personalized items
  • Perishable items

If you are unsure whether your item is eligible, please contact our support team before placing your order.

7. Order Cancellations

Orders can be canceled within 2 hours of placing the order.
After this window, cancellations may not be possible because your order may already be processing.

To request a cancellation, email us promptly at:
📧 support@snapgoshop.com

Email: support@snapgoshop.com
Phone: (848) 234-4467

8. Contact Us

If you have questions about returns, refunds, or exchanges, our customer support team is here to help.

Email: support@snapgoshop.com
Phone: (848) 234-4467
Customer Support Hours: Mon–Sun, 9 AM – 6 PM EST

9. Legal Information

SnapGoShop is operated by SnapShopGlobal LLC, a registered business entity in the United States.
All returns and refunds listed above are processed exclusively by SnapGoShop on behalf of the legal entity.

How do I initiate a return?

Initiating a return is simple just send an email to support@snapgoshop.com. And Log in to your account on our website, go to the order history section, and select the item you wish to return. Follow the provided instructions to generate a return authorization, and then ship the item back to us using the prepaid shipping label provided.

Are there return shipping fees?

Return Shipping Policy

We’re committed to making your shopping experience hassle-free.

  • Prepaid Return Label: If your item arrives damaged, defective, incorrect, or you simply change your mind, don’t worry! We’ll send you a prepaid return shipping label—completely free of charge. Just reach out to us as soon as possible, and we’ll help you start the return process.

    For any return inquiries, feel free to reach out to us at

Email: support@snapgoshop.com
Phone: (848) 234-4467


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