Tracking the status of your order is easy. Once your order has been processed and shipped, you will receive a confirmation email containing a unique tracking number. You can use this tracking number on our website or the carrier's website to monitor the real-time status and location of your package.

We understand that circumstances may change. If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that orders are processed quickly to ensure prompt delivery.
support@snapgoshop.com

We offer a variety of convenient payment methods to make your shopping experience seamless. Accepted payment methods include major credit cards.

SnapGoShop Operated by SnapShopGlobal LLC

Shipping Destinations

Snapgoshop primarily offers shipping within the United States.

Order Processing Time

All orders are processed within:

• 1–3 business days
  (excludes weekends and holidays)
  

Once your order is processed, it will be shipped from one of our verified fulfillment centers.

Orders are processed and shipped out Monday – Friday.

We do our best to prioritize Standard and Express shipment orders, but with higher order volumes this is not always possible. 

Packages do not ship from our distribution center on the following holidays:

• New Year's Day
• Martin Luther King Jr. Day
• President's Day
• Memorial Day
• 4th of July
• Labor Day
• Thanksgiving Day
• Christmas Day

If we experience unusually high order volume or delays, we will notify you by email.

Delivery Time

Our delivery timeframes vary depending on product category and warehouse location. Most orders arrive within:

United States Shipping

• Economic Shipping: 5-12 business days
  
• Standard Shipping: 3-7 business days (for domestic US orders)

• Expedited Shipping (when available): 2–5 business days
  

Shipping Carriers & Tracking

We partner with reputable carriers such as:

• USPS
  
• UPS
  
• FedEx
  
• DHL
  
• Other verified logistics partners
  

Once your order ships, you will receive a confirmation email with your tracking number.

Tracking updates may take 24–48 hours to reflect in the system.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Delivery destination
  
• Total weight of your order
  
• Shipping method selected
  

Shipping Rates Recommended:

• Economy Shipping: $4.99 - $6.99 (5-12 business days)
• Standard Shipping: $7.99 - $9.99 (3-7 business days)
• Expedited Shipping: $14.99 - $19.99 (2-5 business days)

Free Shipping

Free Economy shipping is automatically applied to all orders $100.00 or more when applicable. For Standard and Express shipping methods do not qualify for free shipping.

Products that include free supplier shipping will show Free Shipping at checkout with no additional shipping charges.

Multiple Shipments

Some orders may ship in multiple packages to ensure faster delivery.

This occurs when:

• Items come from different warehouses
  
• One product is available sooner than others
  

You will receive separate tracking numbers for each shipment.

Delivery Issues

Lost or Delayed Packages

If your package appears lost or delayed:

• Contact us first at support@snapgoshop.com
  
• We will contact the carrier and resolve the issue for you
  
• If necessary, we will issue a replacement or refund
  

Wrong Address Provided

If you accidentally entered the wrong address:

• Contact us immediately
  
• We cannot guarantee changes after the order is processed
  
• If the order is returned to us, we can reship it to the correct address
  

Cancellations

Once you place your order, you may cancel or change your order before it is shipped – typically within 24 hours. Once your order is shipped, it cannot be changed or cancelled. You will receive a shipping confirmation email to indicate when the order has been shipped.

Returns & Exchanges

Please see Return and Refund Policy — SnapGoShop

• We stand behind all the products we sell, and we want you to be 100% satisfied with your purchase.
• You may request a return within 30 days from the date your order is delivered.
• All unused items returned with tags, original package and receipt/packing slip will be refunded to the original form of payment.
• To ship items for return, contact support@snapgoshop.com. We will confirm your order and provide a return shipping label. Securely package your items, original packaging preferred, adhere the label and drop off the package at your local shipping pick-up location.
  
• Exchanges are available but processed as a new order.
• For defective items, please contact support@snapgoshop.com. 

International Shipping

At this time, we primarily offer shipping within the United States.

How to Contact Us

For any questions about shipping, tracking, or delivery:

Email: support@snapgoshop.com
Phone: (848) 234-4467

Customer Support Hours: Mon–Sun, 9 AM – 6 PM EST

Legal Information

SnapGoShop is operated by SnapShopGlobal LLC, a registered business entity in the United States.

Address: 2, Sheffield Court Morganville NJ 07751

Email: support@snapgoshop.com
Phone: (848) 234-4467

All shipments are arranged directly by SnapGoShop through our verified fulfillment partners.

• Shipping costs are calculated based on the delivery destination and the total weight of the items in your cart. Any applicable charges will be clearly displayed during checkout before you complete your purchase.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Delivery destination
  
• Total weight of your order
  
• Shipping method selected
  

Shipping Rates Recommended:

• Economy Shipping: $4.99 - $6.99 (5-12 business days)
• Standard Shipping: $7.99 - $9.99 (3-7 business days)
• Expedited Shipping: $14.99 - $19.99 (2-5 business days)

 Free Economy shipping is automatically applied to all orders $100.00 or more when applicable. For Standard and Express shipping methods do not qualify for free shipping.

Products that include free supplier shipping will show Free Shipping at checkout with no additional shipping charges.

No We don't ship internationally

SnapGoShop Operated by SnapShopGlobal LLC

At SnapGoShop, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help. This Return & Refund Policy explains how returns work and what you can expect from us.

1. Eligibility for Returns

You may request a return within 30 days from the date your order is delivered.

We accept returns for the following reasons:

• You received a damaged or defective item
  
• You received the wrong item
  

To be eligible for a return, items must be:

• Unused
  
• In original packaging or any other package.
  
• In the same condition that you received them
  
• With all accessories included (if applicable)
  

2. How Returns Work

All returns are handled directly by SnapGoShop.

• Contact us at support@snapgoshop.com to start the return.
  
• Our team will review your request and issue a prepaid return shipping label.
  
• Your return will be sent to our designated SnapGoShop Return Processing Center.
  
• Customers will never be required to contact any third-party supplier or warehouse for returns.
  

This ensures a smooth and consistent return experience for all orders.

3. Return Shipping Costs

For eligible returns:

• Damaged / Defective / Incorrect items:
  Return shipping is 100% free, and you will receive a prepaid return label.
  
• Changed your mind / Did not like the item / Ordered the wrong item:
  We can provide a prepaid return label upon request. The cost of the label will be deducted from your refund. After the item is received and inspected, we’ll process your refund to the original payment method.
  
  

4. Refunds

Once your returned item arrives at our return processing center, it will be inspected within 3–5 business days.

After inspection:

• Refunds are issued to your original payment method.
  
• Refund processing typically takes 3–7 business days, depending on your bank or payment provider.
  

5. Exchanges

If you prefer an exchange rather than a refund, we are happy to help. Exchanges are available but processed as a new order.

Please contact us at support@snapgoshop.com with your order number and the item you would like to exchange for.

Email: support@snapgoshop.com
Phone: (848) 234-4467

6. Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned unless damaged or defective:

• Personal care items
  
• Undergarments
  
• Hygiene products
  
• Custom/personalized items
  
• Perishable items
  

If you are unsure whether your item is eligible, please contact our support team before placing your order.

7. Order Cancellations

Once you place your order, you may cancel or change your order before it is shipped – typically within 24 hours. Once your order is shipped, it cannot be changed or cancelled. You will receive a shipping confirmation email to indicate when the order has been shipped.

To request a cancellation, email us promptly at:
📧 support@snapgoshop.com

8. Contact Us

If you have questions about returns, refunds, or exchanges, our customer support team is here to help.

Email: support@snapgoshop.com
Phone: (848) 234-4467

Customer Support Hours: Mon–Sun, 9 AM – 6 PM EST

9. Legal Information

SnapGoShop Operated by SnapShopGlobal LLC , a registered business entity in the United States.

Address: 2, Sheffield Court Morganville NJ 07751

Email: support@snapgoshop.com
Phone: (848) 234-4467

All returns and refunds listed above are processed exclusively by SnapGoShop on behalf of the legal entity.

Initiating a return is simple just send an email to support@snapgoshop.com. And Log in to your account on our website, go to the order history section, and select the item you wish to return. Follow the provided instructions to generate a return authorization, and then ship the item back to us using the prepaid shipping label provided.

Return Shipping Policy

We’re committed to making your shopping experience hassle-free.

• Prepaid Return Label: If your item arrives damaged, defective, incorrect, don’t worry! We’ll send you a prepaid return shipping label—completely free of charge. Just reach out to us as soon as possible, and we’ll help you start the return process.
  
  For any return inquiries, feel free to reach out to us at

Email: support@snapgoshop.com
Phone: (848) 234-4467